This policy explains how Orbitweave Software Ltd (“Orbitweave”, “we”, “us” or “our”) collects, uses and protects personal data when you visit orbitweave.cc or use our applications, web portals and services (together, the “Services”).
1.Who we are
Orbitweave Software Ltd is a private limited company in the United Kingdom, engaged in business and domestic software development, information technology services and the operation of web portals. For the purposes of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018, we are the controller of the personal data described in this policy.
You may contact us about privacy matters at business@orbitweave.cc.
2.The data we collect
Depending on how you use the Services, we may collect:
- Information you give us — such as your name, email address and the content of your messages when you write to us, or account details where a service offers registration.
- Technical and usage data — such as device type, operating system, app version, browser type, language settings, crash reports and basic usage events needed to run and improve the Services.
- Permission-based data — where an app requests access to device features (for example camera, photos, microphone or notifications), we use that data only for the feature you are using and only once you have granted permission. You may withdraw permission at any time in your device settings.
This website does not require registration and does not use advertising or third-party tracking cookies.
3.How we use your data
- To provide, maintain and improve the Services;
- To respond to enquiries and provide customer support;
- To keep the Services secure and to prevent fraud and misuse;
- To comply with our legal and regulatory obligations.
We do not sell your personal data.
4.Our lawful bases
We process personal data only where we have a lawful basis under UK GDPR, namely: performance of a contract with you; our legitimate interests in operating, securing and improving the Services (balanced against your rights); compliance with a legal obligation; or your consent, which you may withdraw at any time.
5.Sharing your data
We share personal data only where necessary, with:
- Trusted service providers acting on our behalf — such as hosting, email, crash reporting or analytics providers — under contracts that require them to protect your data;
- App store and platform operators such as Google Play, when you download or purchase through them, under their own privacy policies;
- Law enforcement, regulators or courts, where we are required by law or need to protect the rights and safety of our users, the public or ourselves.
6.International transfers
Some of our service providers may process data outside the United Kingdom. Where this happens, we ensure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement or Addendum approved by the Information Commissioner.
7.How long we keep data
We keep personal data only for as long as necessary for the purposes set out in this policy, including to meet legal, accounting or reporting requirements. Data no longer required is securely deleted or anonymised.
8.Security
We use appropriate technical and organisational measures — including encryption in transit and restricted access — to protect personal data. No system is entirely secure, but we work diligently to protect your information and to respond promptly to any incident.
9.Your rights
Under UK data protection law you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased, including deletion of any account you hold with us;
- restrict or object to certain processing;
- data portability;
- withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please email business@orbitweave.cc. We will respond within one month. If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk, though we would welcome the chance to resolve your concern first.
10.Cookies
This website uses no advertising or analytics cookies. Your browser may store a small amount of technical data needed for the site to function. Where any of our apps or portals use cookies or similar technologies, they will tell you and, where required, ask for your consent.
11.Children
Our Services are not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
12.Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it was last revised, and where changes are significant we will let you know through the Services.
13.Contact
Orbitweave Software Ltd
Email: business@orbitweave.cc
Website: orbitweave.cc